Pixel the SEO CatAI assistant · typically instant
One form, one business day to a reply, one written estimate before anything bills. Or skip it all and tap the WhatsApp button.
Reply within one business day, written estimate before any billing.
There are three ways to reach us, and all of them lead to a person rather than a queue. The contact form gets a reply within one business day, from a specialist rather than an account manager reading from a script. The WhatsApp button reaches someone during working hours across our four markets, which is usually the fastest route for a quick question or an urgent situation. And if you would rather start with the work than the conversation, the free audit wizard scopes your site in a few steps and returns findings plus a written estimate. Whichever you choose, the pattern is the same: a written estimate before any billing, and a real specialist on the other end, because the transparency that defines the rest of the relationship starts at the first message.
The more we know up front, the more useful the first reply can be, so a few details go a long way. Tell us the goal in plain terms, the deadline if there is one, and the competitor or situation that prompted you to reach out, and mention which services or surfaces you think you need even if you are not sure. If you have a website, share the URL, because a quick look often lets us point at the likely gap in the first response rather than the third. None of this is required, and a one-line message is perfectly welcome, but the difference between a vague enquiry and a specific one is often the difference between a generic reply and a genuinely useful first take on your situation.
The first conversation exists to figure out whether we can help and how, not to close you, which is why it costs nothing and commits you to nothing. We would rather tell you honestly that a scoped project is not worth it, or that your problem is smaller than you feared, than talk you into work that does not move your numbers, because a decade of retention was built on that kind of honesty rather than on aggressive selling. If there is a fit, the next step is a written estimate you can weigh at your leisure; if there is not, you keep whatever findings we shared and owe nothing. Either way you get a straight answer from someone senior, which is a rarer thing in this industry than it should be.
Every service bills at the same senior rate. You approve a written hour estimate before any work starts, and every invoice ships with a task-level time log. No packages, no minimum retainers, no lock-in contracts.
Senior specialists with 8 or more years in search, supported by our AI search research team. We never hand delivery to juniors or outsource it; the person on your kickoff call is the person in your account.
Most engagements kick off within 2 business days of an approved estimate. Urgent fixes, penalties, migrations, or launch deadlines, can start same-day on request.
Yes. We serve the US, UK, Australia, and the Middle East daily, with overlapping working hours and reporting aligned to your time zone.
A monthly report your leadership can actually read: rankings, answer-box and AI citation coverage, work completed with hours, and the plan for the next cycle. Dashboards on request.
Yes. Because billing is hourly against approved estimates, there is nothing to cancel. Finish the current approved scope, or pause it, and you owe nothing further.