ChatGPT, Claude, Perplexity, and Gemini now shortlist vendors before buyers ever see a SERP. We map your prompt journey, measure who gets named, and run the program that makes it you.
Six workstreams, one senior team, every hour logged.
Real prompts collected from recent customers across awareness, shortlist, and validation stages.
Those prompts run monthly on all four platforms, with every named brand logged against yours.
Alternative-to and versus pages with real specifics, the retrieval bait that sets the frame for your category.
Presence earned on the exact third-party pages each platform pulls when answering your buyers.
Agent access, llms-friendly structure, and clean entity data so being read is never the bottleneck.
Sentiment of mentions tracked and corrected: recommended beats listed beats cautioned.
Every service on this site bills at the same senior-specialist rate. No packages, no retainers, no lock-ins: you approve a written hour estimate before we start.
B2B SaaS
Absent from every shortlist prompt while two rivals split the recommendations. The comparison layer plus eleven pool placements made them a named option in 11 alternative queries within one quarter.
More case studiesshortlist prompts won
platforms naming them
demo requests
Everything worth knowing before you buy, in full.
A growing share of buying journeys begins with a question typed into an assistant rather than a search box, and the assistant answers with a shortlist of named vendors before the buyer ever reaches a results page. That shortlist is the new top of the funnel, and it is invisible to every tool built for classic search. AI search visibility is the discipline of understanding which prompts your buyers use, measuring who gets named in the answers, and running the program that makes it you. It matters because absence from the shortlist prompt is the most expensive kind of invisibility there is: the buyer never learns you exist at the exact moment they are forming their consideration set. The encouraging part is that the prompts are knowable. Five interviews with recent customers surface the literal questions they asked, and running those questions across the platforms on a schedule turns a fuzzy new channel into a scoreboard you can manage.
The way buyers prompt maps almost perfectly onto a specific content type: alternative-to and X versus Y questions. Assistants answer those prompts by retrieving comparison content, and that content exists whether you participate or not, because review sites, affiliates, and competitors are already supplying the retrieval pool with their framing of your product. Honest comparison pages with real specifics, actual pricing, feature tables with versions and limits, and a clear verdict per use case get retrieved constantly, because they answer the prompt as asked. When you write them, you set the frame for every answer about your category; when you leave them to others, someone else sets it. This is one of the highest-leverage content investments in the entire discipline, and most brands never make it because it feels uncomfortable to name competitors directly, which is precisely why the brands that do own the comparison layer.
None of the visibility work matters if the assistants cannot read your pages. GPTBot, ClaudeBot, PerplexityBot, and Google-Extended cannot cite what they cannot fetch, and blocks hide in CDN and firewall rules as often as in robots.txt. For a commercial brand the trade is straightforward: visibility inside AI answers is worth more than the theoretical benefit of blocking retrieval on public marketing pages, so we open the retrieval agents on public content, deploy a standards-based llms.txt guide at the root, and then confirm in server logs that the agents actually crawl rather than assuming they do. Verifying crawl in the logs is the step almost everyone skips, and it is the one that catches the silent block that would otherwise cap the entire program at zero. Access is not glamorous, but it is the precondition for everything else, and it is the first thing we check.
Brands often discover that an assistant is confidently wrong about them: an outdated price, a discontinued product, a competitor's feature attributed to you. You cannot edit the model, but you can change what it retrieves. We trace the retrieval source feeding the error, correct or displace it, and re-test, and corrections usually propagate within one or two refresh cycles. This is the honest version of reputation work in the AI era: there is no backdoor and no way to simply tell the model what to say, and anyone claiming otherwise is selling a fiction. What you can do is make the accurate, well-structured, well-sourced version of the truth the easiest thing for the model to find, which over a cycle or two crowds out the stale or hostile source that was feeding the error. Sentiment of your mentions matters too, because being recommended beats being merely listed, which beats being cautioned against.
AI visibility earned a bad reputation from vendors who sold activity dressed up as progress. We report six numbers a CFO can audit: citation count on a fixed prompt set, share against named competitors, query coverage, mention sentiment, source-domain wins, and an on-page readiness score, with the raw answers logged as evidence for every figure. You can reproduce any of them yourself, which is the entire point and the standard you should demand from any vendor, including us. Because the work is concentrated on a defined prompt set, a specific comparison-content build, and a list of retrieved domains, we bill hourly against a written estimate rather than as a retainer. Most clients start with prompt-journey mapping and the first comparison-content sprint, then scale into source-pool work only where the scoreboard moves. You approve the hours, you see them logged, and you own every account and asset we create along the way.
“AEO was a buzzword to our board until the before and after answer-box report. Now it is a budget line.”
“We rank, we get cited by Gemini, and I understand every invoice. That combination did not exist before them.”
“They took us from invisible to cited in ChatGPT answers for our core category in one quarter. The hourly logs made budgeting painless.”
Twelve straight answers before you ever get on a call.
GEO is the citation engine; AI Search Visibility adds the buyer-journey layer: prompt mapping, shortlist scoreboards, and comparison content. Most clients run them together.
You influence what it retrieves. Better sources, better claims, and consistent entities change the answers; there is no backdoor, and anyone selling one is lying.
We trace the retrieval source feeding the error, fix or displace it, and re-test. Corrections usually propagate within one or two refresh cycles.
Better than in classic search. Models cite specific, well-structured sources, and specialists beat household names on precise prompts weekly.
Six reproducible KPIs: citation count, share, query coverage, sentiment, source wins, readiness score. Raw answers logged as evidence.
Wherever content and PR already live. We plug into marketing as the measurement and strategy layer, not another silo.
Every service bills at the same senior rate. You approve a written hour estimate before any work starts, and every invoice ships with a task-level time log. No packages, no minimum retainers, no lock-in contracts.
Senior specialists with 8 or more years in search, supported by our AI search research team. We never hand delivery to juniors or outsource it; the person on your kickoff call is the person in your account.
Most engagements kick off within 2 business days of an approved estimate. Urgent fixes, penalties, migrations, or launch deadlines, can start same-day on request.
Yes. We serve the US, UK, Australia, and the Middle East daily, with overlapping working hours and reporting aligned to your time zone.
A monthly report your leadership can actually read: rankings, answer-box and AI citation coverage, work completed with hours, and the plan for the next cycle. Dashboards on request.
Yes. Because billing is hourly against approved estimates, there is nothing to cancel. Finish the current approved scope, or pause it, and you owe nothing further.
Practitioner guides related to this service.
Buyers ask AI to define the problem, shortlist vendors, and sanity-check pricing. Each stage retrieves different content.
Alternative-to and X vs Y pages map exactly to how buyers prompt. Whoever writes them sets the frame.
If it is not measured, it is a vibe. These six numbers turn AI search into a line chart leadership can act on.
Tell us the goal. We reply within one business day with a plan and a written hour estimate at $45/hr.
Start a Project